At Container-29, we strive to ensure your shipping container purchasing experience is as seamless and efficient as possible. This Shipping Policy outlines the handling, shipping, and delivery processes for orders placed on our website, www.container-29.com. Please review this policy carefully to understand how we manage and deliver your orders.

Handling

• Order Processing Time
  • All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
• Order Confirmation
  • Once your order is placed, you will receive an order confirmation email. This email will include details of your purchase and an estimated delivery timeframe.
• Order Verification
  • We may contact you for additional information or to verify your order details. This is to ensure the accuracy and security of your purchase.

Shipping

• Shipping Methods

  • We use reliable freight carriers to deliver your shipping containers. The method of shipping will depend on the size and type of the container and your delivery location.

• Shipping Costs

  • Shipping costs are calculated based on the size and weight of the container, and the delivery destination. You will be provided with a detailed shipping quote at the time of purchase.

• Shipping and Delivery Timeframe

  • Delivery times range from 7 to 14 business days, depending on your location. Once your order is shipped, you will receive a shipment confirmation email with tracking information.

Delivery

• Delivery Coordination

  • Our team will coordinate with you to schedule a convenient delivery time. Please ensure that the delivery site is accessible and prepared for the container.

• Delivery Location

  • Containers are delivered to the address specified at the time of purchase. Please provide detailed instructions if the delivery location has specific access requirements.

• Inspection Upon Delivery

  • We encourage you to inspect the container upon delivery. If there are any issues or discrepancies, please contact us immediately so we can address them promptly.

Delays and Issues

• Unexpected Delays

  • While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions or logistical challenges. We will keep you informed of any significant delays.

• Damaged or Incorrect Items

  • If your container arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns regarding your order, shipping, or delivery, please contact our customer service team:

• Email: info@container-29.com

Our customer service team is available to assist you with any inquiries and ensure a smooth and satisfactory delivery experience.

Thank you for choosing Container-29. We appreciate your business and look forward to serving you.